Manage efficiently all the goods and the business processes of your company ...

Isilog IWS (Isilog Web System)

Recover all business processes

Publisher's page

Why choose An incredible ITSM tool : Isilog IWS

  • An effective service catalog

    An ultra-fast navigation in the hierarchical tree view of the catalog

    Flexible restriction of services offered according to any criteria differentiating applicants / beneficiaries

  • All your ITIL processes ready to use

    Incidents and users requests : mutualisation of the forms, a front & back office vision

    Problems : attaching the incidents concerned, automatic closing

    Changes and Releases : Customizing the Decision Workflow

    Knowledge : FAQ articles, Netcast communications to users

  • An impressive management tool

    Market catalog : make its “shopping” among the references of hardware or software versions proposed, management of the approval

    Complete supply cycle : purchases (order, delivery, …) to stocks (per site, quantity thresholds, alerts, …)

    Rapid IT stock Management Functions (IMACD) : allocation (or temporary loan), replacement of composants (broken down or to be renewed), return to departure, …

    Preventive asset management : forecast maintenance (CMMS / GMAO), impact explorer, …

  • Easy to use platform

    Forms design : intuitive (WYSIWYG), easy to handle (layout, properties, dynamics)

    Conception de formulaires : intuitive (WYSIWYG), facile à prendre en main (mise en page, propriétés, dynamismes)

    Moteur de workflow : conception simple et rapide (graphique, gestion des versions, …), puissance et richesse du paramétrage (déclenchement, conditions, emails, …)

    Interfaces de données externes : synchronisation périodique (Active Directory, Bases de données, …) ou en temps réel (web services)

    Import/export de paramétrage : développement des évolutions fonctionnelles sur une base annexe, puis envoi rapide de ces nouveautés sur la Production

  • Structured data

    CMDB management

    The different parts of the interface obey a common frame for optimized navigation (homogeneous layout of menus and buttons, …)

    Multiple management of user rights by authorizations (site, team, function, …)

  • Reporting that easily adapts to the business needs of everyone

    Portals customizable by each user

    Classic graphic indicators to design directly in the tool

    Advanced dashboards provided as standard through a specialized third party tool (Microsoft SSRS)

New user portal, charts, calendars and others …


Chat with our experienced team !

ISILOG in short !

  • French Publisher

    A French historical publisher for more than 25 years

  • Certifications

    ISO 9001 since 2003 on the organization, ISO 20000 since 2007 on the quality of the services delivered, and NF Software certification in 2015 by its international quality

  • Acquisition choice

    SaaS or On-Premises

Rejoindre ma réunion

Fondateur, Gérant &

Pierre-Benoît SELE