Isilog : Web System (EN)

Manage efficiently all the goods and the business processes of your company ...

Isilog IWS (Isilog Web System)

Recover all business processes

Publisher's page

Why choose An incredible ITSM tool : Isilog IWS

  • An effective service catalog

    An ultra-fast navigation in the hierarchical tree view of the catalog

    Flexible restriction of services offered according to any criteria differentiating applicants / beneficiaries

  • All your ITIL processes ready to use

    Incidents and users requests : mutualisation of the forms, a front & back office vision

    Problems : attaching the incidents concerned, automatic closing

    Changes and Releases : Customizing the Decision Workflow

    Knowledge : FAQ articles, Netcast communications to users

  • An impressive management tool

    Market catalog : make its “shopping” among the references of hardware or software versions proposed, management of the approval

    Complete supply cycle : purchases (order, delivery, …) to stocks (per site, quantity thresholds, alerts, …)

    Rapid IT stock Management Functions (IMACD) : allocation (or temporary loan), replacement of composants (broken down or to be renewed), return to departure, …

    Preventive asset management : forecast maintenance (CMMS / GMAO), impact explorer, …

  • Easy to use platform

    Forms design : intuitive (WYSIWYG), easy to handle (layout, properties, dynamics)

    Conception de formulaires : intuitive (WYSIWYG), facile à prendre en main (mise en page, propriétés, dynamismes)

    Moteur de workflow : conception simple et rapide (graphique, gestion des versions, …), puissance et richesse du paramétrage (déclenchement, conditions, emails, …)

    Interfaces de données externes : synchronisation périodique (Active Directory, Bases de données, …) ou en temps réel (web services)

    Import/export de paramétrage : développement des évolutions fonctionnelles sur une base annexe, puis envoi rapide de ces nouveautés sur la Production

  • Structured data

    CMDB management

    The different parts of the interface obey a common frame for optimized navigation (homogeneous layout of menus and buttons, …)

    Multiple management of user rights by authorizations (site, team, function, …)

  • Reporting that easily adapts to the business needs of everyone

    Portals customizable by each user

    Classic graphic indicators to design directly in the tool

    Advanced dashboards provided as standard through a specialized third party tool (Microsoft SSRS)

New user portal, charts, calendars and others …


Chat with our experienced team !

ISILOG in short !

  • French Publisher

    A French historical publisher for more than 25 years

  • Certifications

    ISO 9001 since 2003 on the organization, ISO 20000 since 2007 on the quality of the services delivered, and NF Software certification in 2015 by its international quality

  • Acquisition choice

    SaaS or On-Premises

and develop their catalog of services thanks to Isilog IWS

Our customers have integrated it

Discuss with our specialized team